Shipping policy

At Makunae, we're committed to making your shopping experience as smooth and enjoyable as possible. We work with trusted partners across Europe and beyond to ensure your order arrives safely and can be tracked whenever tracking is available.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Your delivery destination.

• The size, weight, and quantity of the items in your order.

• The most suitable shipping service available for your location.

This means you'll always see the shipping cost before completing your purchase, with no hidden fees or unexpected charges.

Multiple Shipments

As we work with a curated network of trusted suppliers, some products may be shipped from different locations.

If your order contains items sourced from different partners, you may receive your purchase in separate packages and on different delivery dates. When available, tracking information will be provided for each shipment.

 

Order Processing

Most orders are processed within 1–3 business days, although processing times may vary depending on the supplier and the products selected.

Once your order has been shipped, you'll receive a confirmation email containing your tracking information whenever tracking is available.

Delivery Times

Delivery times vary depending on your location, the products ordered, and the shipping service selected. While we aim to deliver orders as quickly as possible, occasional delays due to customs procedures, carrier operations, weather conditions, or other factors outside our control may occur.

Need Help?

If you have any questions about your order or shipping, we'd love to help. Please don't hesitate to contact us at info@makunae.com, and our team will be happy to assist you.

Thank you for choosing Makunae and for supporting more thoughtful, conscious everyday living.

Small Choices. Big Impact.